Help and Frequently Asked Questions

 

Frequently Asked Questions

Managed Funds and Superannuation Questions
General Questions

 

Managed Funds and Superannuation

What is the MER?
How is the Investment ranking determined?
What is the trail commission that TradingRoom receives from the fund managers?
Can I invest in Superannuation?

What is the MER?
The MER, or Management Expense Ratio, is the ongoing fee that the fund manager earns from managing a fund. The MER is calculated on a daily basis. Investment performance figures are always quoted net of the MER.

How is the Investment ranking determined?
The ranking of the fund's performance over the specified period relative to other comparable funds is supplied by Morningstar. For example, the top performing Australian equity fund (of which Morningstar tracks 82 different funds) gets the ranking of 1/82.

What is the trail commission that TradingRoom receives from the fund managers?
The commission that TradingRoom will receive may vary across the fund managers you choose to invest with. TradingRoom will receive between .25%-.44% of the value of your investment. The fund manager you invest with pays this commission to TradingRoom.

Can I invest in Superannuation?
Yes. Superannuation funds are one category of the managed funds available through the InvestSMART service. There are a number of Superannuation alternatives such as Approved Deposit Funds (ADF), Deferred Annuities (DA), Superannuation Bonds and Superannuation Trusts.

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General

Does TradingRoom offer advice?
How is my information secured?
What do I need to do if I have forgotten my TradingRoom Username or password?
I am already a member of TradingRoom, why do I have to update my membership with the new TradingRoom?
Are my username and password only valid for the TradingRoom site?

Does TradingRoom offer advice?
No. TradingRoom is not an advice service. While we offer users a wealth of market data, news and research we do not provide users with personal securities recommendations.

How is my information secured?
Your personal details on the site are protected by secure server software (SSL), which encrypts all information before it is sent to us. We also use "firewalls" which reduce the risk of unauthorised access to the site or information we receive from you when you use the site.

What do I need to do if I have forgotten my TradingRoom password?
If you have forgotten your password, click on the Sign up tab and then click "Update member details". You will be presented with a login screen if you have not logged in. At the bottom of the login form you will see "Forgotten your password". Click this link and type in your registered email adress then click "Go". Your password will be sent to the email you specified if it is valid on TradingRoom.

Are my TradingRoom username and password only valid for the TradingRoom site?
No. Your TradingRoom Username and Password can be used at all of the Fairfax Digital sites.

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